{"id":15,"date":"2023-10-29T09:42:38","date_gmt":"2023-10-29T09:42:38","guid":{"rendered":"https:\/\/elkhawaga.com\/?page_id=15"},"modified":"2023-10-29T09:42:38","modified_gmt":"2023-10-29T09:42:38","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/elkhawaga.com\/ar\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\nThank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.\n\n<h2 style=\"padding: 15px 5px;\">RETURNS<\/h1>\n\nAll returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.\n\n<h2 style=\"padding: 15px 5px;\">RETURN PROCESS<\/h1>\n\nTo return an item, please email customer service at [email address] to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:\n\nELKHAWAGA\nCairo, Egypt\n\nPlease note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.\n\n<h2 style=\"padding: 15px 5px;\">REFUNDS<\/h1>\n\nAfter receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange.\n\n<h2 style=\"padding: 15px 5px;\">EXCEPTIONS<\/h1>\n\nFor defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.\n\n<h2 style=\"padding: 15px 5px;\">QUESTIONS<\/h1>\n\nIf you have any questions concerning our return policy, please contact us at: 19148\n","protected":false},"excerpt":{"rendered":"<p>Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy. RETURNS All returns must be postmarked [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/elkhawaga.com\/ar\/wp-json\/wp\/v2\/pages\/15","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/elkhawaga.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/elkhawaga.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/elkhawaga.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/elkhawaga.com\/ar\/wp-json\/wp\/v2\/comments?post=15"}],"version-history":[{"count":0,"href":"https:\/\/elkhawaga.com\/ar\/wp-json\/wp\/v2\/pages\/15\/revisions"}],"wp:attachment":[{"href":"https:\/\/elkhawaga.com\/ar\/wp-json\/wp\/v2\/media?parent=15"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}